1. What is your reservation deposit policy?
2. What is your payment schedule?
3. What are your check-in and check-out times?
4. What if we arrive after hours?
5. Are pets allowed your rental vacation homes?
6. What is your cancellation policy?
7. Are linens and towels provided?
8. Are housekeeping services provided?
9. Can we book Golf and Tennis through Kiawah Premier Rentals and Management?
10. Can we rent bikes, umbrellas and beach chairs through Kiawah Premier Rentals and Management?
11. Are there organized activities for children?
12. How do I get parking passes?
13. Where should I place the pass?
14. Is there assigned parking?
15. Do you offer transportation?
16. Where can I have packages or mail shipped while I am staying on Kiawah Island?
17. What do we need to bring?
     

What is your reservation deposit policy?

At the time of reservation with Kiawah Premier Rentals and Management, a deposit of $500.00 is required. This must be received within seven (7) days of booking your reservation. Your reservation deposit automatically converts to a security/damage deposit upon your arrival and check-in. 

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What is your payment schedule?

An advance payment equal to 50% of the rental amount is required ninety (90) days prior to your arrival date.  The remaining balance is due fourteen (14) days before your arrival date.

Payments and deposits are accepted in the form of cash, traveler’s checks, bank money orders, cashiers checks, or personal checks payable to Kiawah Premier. Please do not mail cash.

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What are your check-in and check-out times?

Check-in time is after 4:30pm EST and check-out time is 10:00am EST.

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What if we arrive after hours?

Please notify us if you are expected to arrive after hours to make special arrangements.

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Are pets allowed your rental vacation homes?

Pets are not permitted in our rental vacation homes under any conditions.

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What is your cancellation policy?

A ninety (90) day notice is required for cancellation of home rentals. Cancellations that are made more than ninety (90) days prior to your arrival date are subject to a loss of your reservation fee (4.5%). Cancellations that are made within ninety (90) days of the arrival date, forfeit the reservation deposit and advance payment.  Cancellation or early departure does not warrant any refund.

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Are linens and towels provided?

Each Kiawah Premier home will be supplied with 2 sets of high quality bed linens and 3 sets of towels per bed for each rental home.  Towels are not permitted to be taken from our rentals homes so we suggest you bring beach towels.Are soaps and paper products provided?

Kiawah Premier Rentals and Management will provide soap and paper products.  Each bathroom will have an initial supply of shampoo, conditioner, soap and toilet tissue.  Each kitchen will have an initial welcome amenity bag consisting of: dish detergent, dishwasher soap, laundry detergent, sponge, kitchen towels and tissue.

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Are housekeeping services provided?

Each rental home will be cleaned prior to guest check-in and then upon guest check-out and departure.  This is included in your rental reservation. Additional housekeeping service is available upon request for an additional charge.

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Can we book Golf and Tennis through Kiawah Premier Rentals and Management?

As part of our guest services, we will book tee times and court times when requested.

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Can we rent bikes, umbrellas and beach chairs through Kiawah Premier Rentals and Management?

Bikes, umbrellas and beach chairs are available for an additional charge. As part of our guest services, we can reserve and order these for our guests, plus arrange for delivery and pick-up.

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Are there organized activities for children?

There are numerous organized activities available on Kiawah Island.  The Night Heron Park is a favorite for the entire family.  It has playgrounds, playing fields with soccer goals, a basketball court and recreation pavilion with activities scheduled year round.  You can call our office for a listing of programs, camps and organized activities available.  A listing of these will also be available in our office.

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How do I get parking passes?

Vehicle passes are available at the main gate upon your arrival.  Any guest visitors requiring a pass need to be provided for at the main gate.  

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Where should I place the parking pass?

Guests must display passes on their dashboard at all times.  Failure to display the pass may result in towing of the vehicle at the guest’s expense.

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